The California Tax Credit Allocation Committee (CTCAC) assists tenants living in properties funded by federal and state Low-Income Housing Tax Credits (LIHTC). If you live in a tax-credit property and have concerns about compliance with program rules, CTCAC may be able to help.
CTCAC May Assist Tenants With:
- Deferred maintenance and/or habitability issues
- Rent-setting or rent increase questions
- Income-qualification questions
- Tax credit certifications or recertifications
- Tenant relocation questions
- Lease non-renewal or termination notices
- Violations of tenant rules in CTCAC regulations (4 CCR § 10336)
- Explanation of tax credit program rules
If you are experiencing unsafe or uninhabitable conditions (no heat, sewage leaks, electrical hazards), you should also contact your local code enforcement and health department (for mold, pests, or sanitation issues).
How to Contact CTCAC
Email: CTCACResidentConcerns@treasurer.ca.gov
To help staff respond accurately, include:
- Tenant name and phone number
- Name and address of the tax credit property
- Tax credit project number (if available)
- Description of your concern or question
Please allow up to one week for an acknowledgment email from CTCAC staff. Inquiries are addressed in the order received, except for immediate health or safety issues.
If You Cannot Email
Call: 916-654-6340
Be prepared to provide the same information listed above to front-desk staff. Your message will be forwarded to the appropriate team.
Issues CTCAC Cannot Resolve
Generally, CTCAC does not have jurisdiction over the following, unless it relates to the items above:
Property-Related Concerns
- Landlord/Tenant disputes
- How to apply for housing
- Neighbor conflicts
- Parking assignments
- Occupancy standards
- Illegal activity at the property
For these issues, contact the property owner, management company, or local law enforcement, as applicable. You can look up ownership/management information here: CTCAC Project Mapping
Evictions
For eviction notices, unlawful detainers, or questions about your rights, seek free or low-cost legal assistance through:
- Local legal aid organizations (search via the Legal Services Corporation)
- LawHelpCA.org – California’s official statewide legal aid directory
- California Courts Self-Help Center - eviction and housing resources
- National Housing Law Project (NHLP) - tenant rights guides and factsheets
- Tenants Together Local Resources Directory
Fair Housing, Discrimination, or Retaliation
For issues involving:
- Discrimination
- Harassment
- Retaliation
- Reasonable accommodation or modification requests
Contact the California Civil Rights Department (CRD)
Federally Subsidized Housing & Program Information (Section 8 & Housing Choice Vouchers)
For questions about your Section 8, Housing Choice, other federally subsidized housing programs, and related issues contact:
- Your local Public Housing Authority
- HUD’s Fair Housing Hotline for discrimination contains
- HUD’s Multifamily Housing Complaint Line, for issues in HUD-assisted properties